By providing automated logistics management, drug supply savings and real-time project information, Interactive Voice/Web Response systems provide a sophisticated method of optimizing and managing the clinical drug supply chain.
Bilcare GCS' Interactive Voice/Web Response system is fully customizable and flexible to ensure that all your clinical trial needs are met without interruptions. Bilcare GCS' Interactive Voice/Web Response system is 21 CFR Part 11 compliant and ensures data integrity, acceleration of clinical site initiations and provision of real-time patient, site and study metrics via an interactive website.
Our Interactive Voice/Web Response applications and systems operate in compliance with 21 CFR Part 11 and FDA requirements, especially pertaining to systems validation, systems security, data integrity, audit trails and encryption.
A web-accessible reporting application offers authorized users timely access to the latest and most accurate study information. The system provides a standard reporting package. Authorized users can also create and prepare custom reports that can be delivered via web, fax, email or telephone.
Each study-specific Interactive Voice/ Web Response implementation is tested and validated to meet compliance requirements for FDA regulations. Documentation for each study is maintained on-site in the documentation library for review and audit. A test system is available for user and site investigator training throughout the life of the study.